No change...............tough luck that's the customer's problem.

[addicted2dvd]

IF anything she should have given back 3 dollars and short changed the store.

Bad form. 

I worked in many retail places... whether it was the video store, convenience store or a restaurant...  and in every one of them I was always taught to do it this way (short the store)... even though every one of them took many precautions for it to not happen. Though it couldn't be helped every once in a while.