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Herman Street (Stay Away!)

Started by MetalElf, April 28, 2007, 10:04:37 PM

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MetalElf

A few weeks ago, I decided to once and for all finish my Star Trek: The Next Generation seasons (3,4,6 and 7.)  I find the cheapest prices on www.hermanstreet.com.  So, I put them on my card and also put in for expedited shipping.  Since then I only recieved one email showing the purchase.  So, after a week I try to contact them regarding where my expedited order was.  They don't answer emails.  The phone number message states it only accepts phone orders in which you just leave a message and maybe they call you back.  So, I have sent three emails to them, two to the vice-president of the company, called and left two messages.  Until now still no acknowledgement. 

Today, I filed a complaint on the www.bbb.org.  Hopefully, that will awaken them. I am NOT going to lose $197.04 over scum like that! >:(

Touti

Contact your credit card company right away and have them cancel the transaction.